We may use some of this information in aggregated form to find out, for example, which web pages are most often visited, the number of site visits recorded, and the average time spent on the site. This helps us to improve the design and content of the site. We use personally identifiable information to respond to your enquiry or order. Sometimes we may use it for market research, or to provide you with information about goods or services that we believe may interest you.
Cookies are small pieces of information stored by your browser on your computer. Your browser sends this information to our web server whenever you re-visit our site. Cookies record such details as the pages you visit, your browser type and your past visits to the site. This helps us to provide a better service when you return to the site. Most web browsers automatically accept cookies, but you can tell your browser not to if you wish.
Do we make your details available to anyone else?
We will not communicate personally identifiable information about you to any third party without your permission. Such third parties might include our distributors or other affiliates offering goods or services that we believe may meet your needs, if we cannot do so ourselves. We may send aggregate details (not personally identifiable) to our associate companies or other affiliates for analysis as outlined above.
Links to other websites
Where we provide links to the websites of our distributors or other business affiliates, we do so in the belief that they share our standards and respect for your privacy, but we are not responsible for the content of their websites or the privacy practices they employ.
We use industry-standard encryption technologies when transferring and receiving credit/debit card details and other consumer data via our website. If you prefer not to use our secure online payment facility, and wish instead to pay by cheque, you can still use our website to compile your order and print it out. You can then post us a copy of your order together with your cheque.
We have appropriate security measures in place at our premises to protect against loss, misuse or alteration of information that we have collected from you.